Frequently Asked Questions
Everything you need to know about your botanical skincare journey.
Are Botnia products suitable for sensitive skin?
Yes, our formulas are crafted with organic, plant-based ingredients designed to nourish and calm even the most reactive skin types without harsh synthetic additives.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order departs our lab.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or store credit, provided the product is at least half full.
Are your products vegan and cruelty-free?
Absolutely. Botnia is committed to ethical beauty; we never test on animals and all of our current formulations are 100% vegan.
How should I store my skincare products?
To maintain the potency of our raw botanical ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring our botanical solutions to more countries in the near future.